How can we help you?

How can we help you ?

RELEASE NOTES
Product Updates

Gmail

Needl.ai's Gmail integration allows you to sync all your emails into Needl.ai for easy searching and management. Follow these steps to get started:
How to connect Gmail: Step-by-Step Guide
Link your Gmail
Click on the ‘+’ icon next to Connected Sources in the left-side navigation of the app to open the Connected Apps page.  In the ‘Apps’ section, you can view the Gmail app.
Sync Gmail
Click on the ‘Connect’ button for Gmail.
Click on Gmail to connect
A pop-up will appear. Ensure you read and agree to the ‘Terms of Service’ and ‘Privacy Policy’. Then click on ‘Get Started’.
Get Started
Authenticate with your Google account when prompted.
Authenticate google account
Once the Gmail integration is successfully completed, a confirmation message will appear, and emails from the linked account will start reflecting in Needl.ai.
Success message on successful integration
Modify your integration
Go to the Connected Apps section. Click on the ‘Options’ button for Gmail.
Customise integration
You can either add a new account or delink the current integration.
Delink initial account to link new one

FAQs

How long does it take for Gmail data to appear in Needl.ai?

It typically takes around 45 minutes to 2 hours to sync Gmail data into Needl.ai. Note that if the data size is large, the system will first crawl the most recent data within the given timeline, followed by the past data.

Can I import my email history into Needl.ai?

Yes, you can import emails from your Gmail account without any limits. Future emails will automatically sync into Needl.ai as they are received.

What happens if I delete emails on Gmail that have already synced to Needl.ai?

Emails already synced to Needl.ai will remain in the system. Deleting emails in Gmail will not affect the synced data in Needl.ai.

Does deleting emails in Needl.ai also remove them from Gmail?

No, any changes made in Needl.ai will not impact your Gmail account. Your data sources remain independent.

Can I respond to emails from Needl.ai?

Currently, Needl.ai offers read-and-search functionality only. You can view emails in Needl.ai, but responding must be done through Gmail. A Gmail link is available to take you directly to the email in your Gmail client.

Can I sync specific contacts' emails from Gmail to Needl.ai?

At this time, all emails from the linked Gmail account are synced.

Will my sent emails also sync to Needl.ai?

Yes, all folders, including your Sent emails, will sync with Needl.ai.